Returns & Exchanges

If you are not completely satisfied with a Ustrada purchase or gift for any reason, Ustrada welcomes you to return new or gently used products for a full refund to your original method of payment if returned within 30 days of purchase, in most cases. Returns that are made from 31-60 days after purchase are eligible for online credit (if returned to us by mail) or store credit (if returned in-store). In order to complete the return, you must have a proof of purchase.

THIS POLICY IS EFFECTIVE FOR ALL PURCHASES MADE ON AND AFTER JUNE 1, 2021.